Last updated: 2 July 2025

Welcome to Anja Loves Lamps! These Terms of Service (“Terms”) govern your use of our website and any related services provided by Anja Loves Lamps (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms.

1. Overview

This website is operated by Anja Loves Lamps. Throughout the site, the terms “we”, “us” and “our” refer to Anja Loves Lamps. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Products & Descriptions

We sell vintage and pre-loved items. All products are described as accurately as possible, including visible wear or signs of age. However, slight variations in color or texture may occur due to lighting or screen settings. All sales are subject to availability.

3. Orders & Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. Prices are listed in GBP (£). We accept major credit/debit cards and other payment methods displayed at checkout. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

We ship domestically within the UK and internationally where specified. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

International buyers are responsible for checking and understanding their country’s import laws, customs regulations, and any applicable duties, taxes, or fees. Anja Loves Lamps is not liable for any additional charges incurred upon delivery.

5. Returns & Refunds

If you’re not completely happy with your purchase, you have 10 days from the date of delivery to arrange a return. To start a return, please contact us at info@anjaloveslamps.com within that timeframe. Return postage will be at your own expense, and we kindly ask that you ensure the item is very securely wrapped, as we are unable to offer refunds for any damage incurred during return shipping.

Please note that due to the unique and vintage nature of our items, returns are accepted only if the item is returned in its original condition.

6. Intellectual Property

All content on this site, including images, branding, and product descriptions, is the property of Anja Loves Lamps and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to use this site for any unlawful purpose or in any way that may harm the reputation or function of the website or business.

8. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site after any changes indicates acceptance of the new Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of United Kingdom.

10. Errors, Inaccuracies & Omissions

Occasionally there may be information on our website or within the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No stated update or refresh date should be taken to indicate that all information has been modified or updated.

11. Third-Party Links

From time to time, we may share links to other websites or services — whether it’s a shipping provider, a payment gateway, or Instagram. Just a heads-up: these are run by other people, and we don’t have control over their content, policies, or how they operate. We always recommend checking their terms and privacy policies if you’re curious or concerned.

13. Limitation of Liability

We do our absolute best to describe each item honestly, package everything securely, and make sure your shopping experience is as lovely as our lamps. That said, because our treasures are vintage and often one-of-a-kind, we can’t be held responsible for things outside our control — like carrier delays, third-party issues, or any indirect hiccups that might occur along the way. We truly appreciate your understanding and support of our small businesses.

13. Contact Information

Questions about the Terms of Service should be sent to us at: info@anjaloveslamp.com